Data Protection

User Data Policy

Transparency about how we collect, store, and protect your personal data. Your trust is our priority.

Data We Store

  • PAN Card / Aadhaar information and photos
  • Mobile number and verification data
  • Loan application and repayment history
  • Device information and app usage
  • Communication records with support

How We Protect It

  • 256-bit SSL encryption
  • Secure data centers in compliance with regulations
  • Regular security audits
  • Limited employee access controls
  • Encrypted backups

Manage Your Data

Download Data

Request a copy of your data

Delete Data

Request data deletion

Contact Support

Get help with data requests

Purpose of Data Collection

Kredit724 collects user data solely for the following purposes: • Loan Application Processing: To assess your eligibility and process your loan application • Identity Verification: To verify your identity and prevent fraud using PAN Card/Aadhaar and selfie verification • Credit Assessment: To determine loan terms and amounts based on your profile • Account Management: To manage your loan account and provide customer support • Legal Compliance: To comply with RBI regulations and Indian law • Service Improvement: To improve our app and services based on usage patterns We do not collect or use data beyond what is necessary for these purposes.

Data Storage and Location

Your data is stored securely: • Primary Storage: Secure cloud servers with industry-standard encryption • Backup Systems: Encrypted backups for disaster recovery • Retention Period: Data is retained as per regulatory requirements • Access Controls: Only authorized personnel can access your data We implement strict protocols to ensure data integrity and availability.

Third-Party Data Sharing

We share data with third parties only when necessary: Payment Partners: • UPI, GPay, PhonePe for transaction processing Regulatory Bodies: • RBI for regulatory compliance • Credit bureaus for credit reporting Service Providers: • Cloud hosting providers (under strict data protection agreements) • Analytics providers (anonymized data only) We never sell your personal data to advertisers or marketing companies.

Your Data Rights

As a Kredit724 user, you have the following rights: Right to Access: You can request a copy of all personal data we hold about you. Right to Correction: You can request correction of any inaccurate information. Right to Deletion: You can request deletion of your data, subject to legal retention requirements. Note that we must retain certain data for regulatory compliance. Right to Portability: You can request your data in a commonly used format. Right to Withdraw Consent: You can withdraw consent for marketing communications at any time. To exercise any of these rights, contact our support team.

Data Deletion Process

To request data deletion: 1. Contact our support team via the app or email at finlop95@gmail.com 2. Verify your identity through our security process 3. Specify what data you want deleted 4. We will process your request within 30 days Important Notes: • Active loans must be fully repaid before deletion • Some data must be retained for legal compliance (typically 5-7 years) • Anonymized analytics data may be retained • Account deletion is permanent and cannot be reversed

Consent Management

Your consent is important to us: Loan Application: All loans are processed only with your explicit consent. You can click "Quit" anytime during the application process. Mistake Applications: If you applied by mistake, repay within 24 hours and contact us for free cancellation assistance. Marketing Communications: You can opt out of marketing messages through app settings or by contacting support. Data Processing: By using Kredit724, you consent to data processing as described in this policy.

Data Breach Notification

In the unlikely event of a data breach: • We will notify affected users within 72 hours • We will inform regulatory authorities as required • We will provide details of the breach and data affected • We will explain steps taken to address the breach • We will offer guidance on protecting yourself We continuously monitor our systems to prevent and detect any unauthorized access.

Children's Data

Kredit724 does not: • Provide services to individuals under 18 years of age • Knowingly collect data from minors • Process loan applications from minors If we discover we have collected data from a minor, we will immediately delete all associated data and close any related accounts.

Important Notice

Kredit724 values the safety of its customers. If you ever face unprofessional behavior or privacy concerns from any staff member, please keep evidence and contact us - such actions are never tolerated. We are committed to protecting your data and your trust.

Last updated: January 2024